Privacy Policy

This Privacy Policy describes how FullView — FullView Technologies LLC and its affiliates — approaches information in connection with its websites, products, and services (the "Services").

The Services are designed for business use. Most information handled by FullView reaches the Services because a business chose to submit it, invited a team member, or connected a third-party product it already uses.

Information handled by FullView generally falls into the categories below. The exact information within each category depends on which parts of the Services a Customer uses.

This is not a description of everything a Customer will provide. Individual features may collect only a subset. Some categories may not apply to a given account at all.

Information handled through the Services is used to provide, operate, secure, and improve the Services. Typical purposes include:

• delivering the features and modules a Customer has enabled;
• operating the Services — including hosting, authentication, backup, monitoring, and incident response;
• improving the Services and building new capabilities;
• communicating with a Customer about the Services;
• protecting the Services and Customers against fraud and abuse;
• complying with applicable law.

Automated outputs generated by AI features are intended to be reviewed by a human before being relied on for a decision. The Services provide interfaces for reviewing, editing, and approving AI-generated content prior to any external action being taken.

FullView uses cookies and similar technologies to sign users in, keep sessions active, understand how the Services are used at an aggregate level, and secure the Services against abuse.

The specific cookies used by the FullView websites, together with the choices available to control them, are described in the cookie preference interface offered on the FullView websites.

When a Customer connects a third-party product to the Services, FullView exchanges information with that product as needed for the connected functionality to work. The exchange is initiated by the Customer and can be ended by disconnecting the product.

Third-party products are governed by their own privacy policies. FullView does not control what happens to information once it reaches a third-party product operated by a different vendor.

• Within a Customer's own team — for example, with other users invited to the account.
• With third-party products a Customer has connected — as needed for the connected functionality.
• With service providers who operate infrastructure on FullView's behalf — under contractual restrictions.
• When required by law or to protect FullView, its Customers, or the public.
• In connection with a corporate transaction — for example, a merger, acquisition, or sale of assets.

FullView uses administrative, technical, and physical safeguards designed to protect information handled through the Services. The Security page describes the current approach in more detail.

FullView retains information for as long as needed to provide the Services and for the limited additional periods required by legitimate business purposes — for example, security, dispute resolution, and compliance with applicable law.

Retention periods and the process for deletion after an account ends are described in the applicable subscription order and Data Processing Addendum.

Depending on the jurisdiction and on how a Customer uses the Services, several choices may be available for managing information. Which of these apply, and how to exercise them, depends on the applicable law and on how the Customer uses the Services.

Availability of specific controls depends on the applicable law and on the configuration of the Customer's account.

The Services are provided from infrastructure operated by FullView and its service providers. Information handled through the Services may therefore be processed in countries other than the one in which the Customer is located. The mechanisms used for these transfers are described in any applicable Data Processing Addendum.

The Services are intended for business users and are not directed at children. FullView does not knowingly collect information from children.

FullView may update this Policy from time to time. When updates are material, FullView will use reasonable efforts to communicate the change — for example, by posting a notice in the product or by sending an email to the account owner — before the change takes effect.

The "Last updated" and "Effective" dates at the top of this document reflect the current version.

Questions about this Policy — or about anything else related to privacy at FullView — can be routed to the FullView team through the Contact page.