Resources/Customer stories/Northstar Creative
Illustrative customer story
Agencies

Northstar Creative

Portland, OR · Independent agency

Giving leadership one view across client growth signals.

Instead of six tools per client, the account team opens one dashboard and covers every retainer in a single weekly review.

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FULLVIEW / AGENCIESPortland, OR
Illustrative
IndustryAgencies
LocationPortland, OR
Modules4
Status Illustrative
THE CHALLENGE

Weekly client reviews took two full days of prep — pulling numbers from different platforms and reconciling them by hand.

SIGNALS
  • Business IntelligenceExecutive briefings, per client + across book
  • AnalyticsWeekly deltas per client site
  • Search ConsolePosition + demand movement per client
THE INSIGHT
“The problem wasn't the data — every client had plenty. It was the reconciliation cost. Once one view existed, review time collapsed.”
THE WORKFLOW
  1. 01
    Analytics
  2. 02
    Search Console
  3. 03
    Business Intelligence
  4. 04
    Executive Assistant
OUTCOME

No verified customer metrics are published yet. What changed for the team, in qualitative terms:

  • One dashboard covers every retainer
  • Weekly review prep becomes minutes, not days
  • Leadership sees the whole book at a glance
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